How can we help you?

Your first HOK+ month is $ 55.58, then it's $ 565.00 every 30 days. Members get an extra 10% off every purchase, including on top of eligible promotions, and you can pause or cancel at any time.

$ 565.00 in HOK store credit every month, free shipping on every order with no minimum, a free full-size perfume every three months, early access to new drops, and the freedom to pause, skip or cancel at any time.

After your first month, HOK+ renews every 30 days at $ 565.00 until you pause or cancel.

Sign in to the member portal with the email you used at checkout to update payment, pause, skip or cancel. You can also use the link in your membership confirmation email.

Orders are processed and shipped within 24 to 48 hours. Once your order ships, you'll get a confirmation email with tracking details.

Delivery usually takes 7 to 12 days, depending on where you are.

Use the order lookup at the top of this page, follow the tracking link in your shipping confirmation email, or email us at contact@thehok.com with your order number.

Email contact@thehok.com as soon as possible. We can't guarantee changes once an order is in fulfillment, but we'll do our best to help.

Available destinations, delivery estimates and any shipping charges are shown at checkout.

Contact us right away with your order number and the corrected address. An address can't be changed after the carrier has accepted the package.

HOK fragrances are independent creations inspired by familiar scent profiles. HOK is not affiliated with, endorsed by or connected to the designer fragrance houses referenced.

Up to 12 hours with our Extrait de Parfum. Actual wear varies with concentration, skin chemistry, climate and application.

Yes, HOK fragrances are made for regular use. Apply to skin or clothing and follow the directions and ingredient information that come with your product.

Check the ingredient list before use and test a small area first. Stop using the product if irritation occurs and talk to a healthcare professional if needed.

Keep the bottle upright in a cool, dry place away from direct sunlight, heat and big temperature changes.

HOK fragrances are for adult use. Keep bottles and packaging out of reach of children.

Our fragrance oils are sourced from France and picked for scents that project and last.

Yes, HOK fragrances are vegan and cruelty-free. Check the product page for product-specific details.

The formula used most often across HOK fragrances is: Alcohol Denat., Water (Aqua/Eau), Fragrance (Parfum), Linalool, D-Limonene, Benzyl Salicylate, Coumarin, Citral, Eugenol, Geraniol, Citronellol, Farnesol, Isoeugenol, Benzyl Benzoate, Benzyl Alcohol, Anise Alcohol and Cinnamyl Alcohol. Ingredients vary by scent, so always check the packaging for the exact list.

Eau de Parfum has about 15% fragrance oil and is a lighter option for everyday wear, typically lasting 4 to 6 hours. Extrait de Parfum has about 25% fragrance oil, for a richer scent, stronger projection and wear of up to 12 hours.

We use recyclable materials where possible. Please separate the packaging parts and follow your local recycling guidance.

HOK has a 30-day return policy. Contact us with your order number before sending anything back so we can confirm eligibility and send you the right return instructions. Read the full refund policy.

Email contact@thehok.com with your order number and clear photos of the item and packaging. We'll review it and sort out a solution.

Prices can vary by concentration, bundle, membership status or limited-time promotion. The price shown at checkout is the final price for that order.

All available cards and express payment methods are shown securely at checkout.